As Venue Manager for The Observatory, you’ll be at the forefront of hospitality excellence, shaping the experiences of guests and team members alike. This role offers the perfect blend of leadership, creativity, and strategic thinking, allowing you to oversee the entire operation and create an environment that’s as inviting as it is efficient.

• Passionate about people, hospitality and experiences
• Previous experience in a management position in a high-volume venue
• Proven track record of achieving financial targets, for example revenue, cost of goods and labour
• Exemplary service skills and standards
• Sophisticated leadership, communication and interpersonal skills with the ability to work collaboratively across different teams and lead by example
• Strong organisational skills with the capability to multi-task in a fast-paced environment.
• High level of attention to detail and forward thinking to identify opportunities
• Able and willing to work a rotating roster including weekend, public holiday, morning and evening services.
• Experience with reservations and POS systems

• Competitive remuneration
• Company-wide opportunities
• Fun, positive and respectful work environment