Venue Manager
Melbourne CBDReporting to the General Manager, the Venue Manager will be responsible for the overall management of the Higher Ground team and provide a naturally friendly, helpful and responsive level of service for guests.
- Competitive Renumeration
- Company-wide opportunities
- Positive, respectful and fun work environment
Job description
Darling Group is a leading force in Australia’s hospitality scene, setting the standard with iconic venues such as Higher Ground, Top Paddock, The Kettle Black, and the newly launched Cheri. Known for our unique venues and a team-first approach, we’re committed to creating memorable, world-class experiences. With an ambitious growth plan, now is the perfect time to join us and make your mark.
About Higher Ground:
Housed in a heritage-listed powerhouse, Higher Ground is a multi-award winning, all-day dining destination located in the heart of Melbourne’s CBD. Six connected levels wrap around the perimeter of the original brick building to create a suite of intimate tiered platforms with a menu showcasing Australia's very best local and seasonal produce.
About the Opportunity:
We’re seeking an experienced hospitality leader to step into the role of Venue Manager. This is your chance to take ownership of a dynamic, fast-paced venue — overseeing daily operations, leading a high-performing team, and ensuring an exceptional guest experience.
With a focus on seamless service, team development, and achieving key business targets, you’ll maintain high standards across all areas of the venue. We’re looking for someone with a forward-thinking approach, eager to introduce new activations and keep the offering fresh and engaging.
At the heart of our success is our people. We’re committed to building a positive, rewarding workplace where great leaders and teams thrive. If you’re ready to take the next step in your career, we’d love to hear from you.
What you'll Bring
- Proven Leadership: Demonstrated experience in a similar leadership role in a fast-paced, premium dining or events venue.
- Team Development: A talent for inspiring, mentoring, and developing high-performing teams.
- Guest-Centric Approach: A genuine passion for creating extraordinary experiences and fostering connections with guests.
- Operational Excellence: Strong knowledge of venue operations, including rostering, inventory management, and service delivery.
- Resilience & Adaptability: A calm and capable demeanour during high-pressure periods.
- Business Acumen: A solid understanding of financial performance, KPIs, and profitability drivers.
- Communication Mastery: Exceptional interpersonal, presentation, and organizational skills.
- Commitment to Hospitality: Availability to work weekends, public holidays, and variable shifts, paired with a valid RSA.
What we offer
- Professional Development: Ongoing training, mentorship, and workshops.
- Competitive Rewards: Salary, performance incentives, and exclusive venue discounts.
- Vibrant Team Culture: Join a team that values your contribution and shares a genuine love for hospitality.
Apply for this Role
With extraordinary spaces and tailored menus and drinks packages, host your next event with Darling Group and make it one to remember.