Reservations Coordinator

18/11/2021

  • Part Time position | Sunday – Tuesday
  • Join Melbourne’s most exciting hospitality group
  • Supportive, inclusive and rewarding culture

 

About the Role:

This is an exciting role for a talented individual who is looking for a new challenge and wants to join a fast paced and high performing team, obsessed about delivering an exceptional level of service and are continually motivated to develop and strive for the best. Assist guests by providing a best-in-class booking experience, answer inbound calls and emails for reservation enquiries and reply to guest feedback ensuring each communication is executed within our brand culture and exceeds guests’ expectations.

 

Experience & Skills:

  • Previous experience in a similar role within a hospitality / reception / admin role
  • Exceptional service standards with attention to detail;
  • Experience with reservation programs such as OpenTable are advantageous
  • Excellent verbal and written communication skills with the ability to confidently handle guest enquiries
  • Proficient in Microsoft Office suite
  • Knowledge retention and ability to learn and memorise information
  • Able to multi-task and manage time effectively
  • Attention to detail and proactive in clarification of information

 

About Darling Group:

Darling Group is a leading Melbourne-based hospitality company that develops, owns and operates many of Australia’s most recognised and acclaimed hospitality venues including Top Paddock, Higher Ground, Darling Cafe, The Kettle Black, Dundas & Faussett, Bambu Asian Eating House and opening soon, Stringers Sorrento. Our forward thinking philosophy creates world-class hospitality brands, all with a focus on service, design, innovation and experience.

 

Apply Now:

If you are ready to take an exciting and challenging new step in your career and would like to join our passionate team; click “Apply Now”.

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